Shipping policy
Hoschai Shipping Policy
At Hoschai, we will ensure that we deliver your tea powders safely and at the right time. Here is the description of our shipping procedure:
Order Processing
- The orders are shipped within 3-4 business days of the date of confirmation of the order.
- Working days are between Monday and Friday without excluding holidays.
Delivery Time
- After shipment, your order will normally take 4 to 7 days to reach you, depending on your location.
- The time of delivery can be different depending on the geographic location, the effectiveness of the local courier, and other logistical factors.
Delays
Delivery may take longer than usual, only in exceptional circumstances such as:
- Severe weather conditions
- Natural disasters
- Other unforeseen circumstances beyond our control
We ensure that every effort is made to minimize delays and keep you informed about your order status.
Tracking
Once your order is shipped, you will receive a tracking number to monitor your delivery.